City of Waterloo Museum

The City of Waterloo Museum opened February 23. Guidelines for COVID-19 are in place, including visitor screening. 

For more information view our COVID-19 response page.

Our city museum is a heritage portal where visitors connect with Waterloo's past, building shared experiences and enhancing culture. Connect with the museum on Facebook or Instagram, or by calling 519-885-8828.

City of Waterloo Museum logoLocation, hours and admission

We're located at 550 King Street North, beside the food court at Conestoga Mall. Regular hours are:

Tuesday to Friday, 11:00 a.m. to 4:00 p.m.

Admission is free. 

Current exhibit: Back 2 Basics REBOOT: Timely pieces from the collection

Back to basics reboot imageMuseum staff have looked at our emerging activities and trends throughout the pandemic, and cleverly assembled the historic equivalent from our collection. Each object is timely and historic offering a reboot to redefining the new normal. 
The exhibition runs July 28 to June 18, 2021.

Online exhibit: Waterloo@home

child colouring chalk rainbowParticipate in our online curation, Waterloo@home via Instagram or Facebook.

Download and colour the exclusive City of Waterloo Museum 2021 calendar. Great for all ages and includes a little bit of Waterloo history each month.

Show me the City self-guided walking tours

show me the city poster on a postExplore the history and heritage of Waterloo at your convenience. 24 tour points are featured. Follow the suggested tour route or explore specific tour points. You will need a digital device able to take pictures. Scan the QR code in your camera app and ‘Show me the City” will pop up with more information about the location.

Outreach, special events and education

If you would like to bring a group into the museum, or have us come to you, we have a number of options as described below.

For more information, contact 519-885-8828 or

Guest speaking 

Museum staff are available as guest speakers.

We have a series of illustrated presentations that include 'show and tell' with complementary artifacts from our collection. Topics include:

  • the history of Waterloo
  • early mayors
  • rebels and mavericks
  • story of the Seagram empire
  • prohibition in Canada
  • tales from the barrel warehouse
  • sports in Waterloo
  • early school days in Waterloo
  • Christmas past in Waterloo

If you have a different topic, we can also do custom presentations. Our contact info is at the top of this page. We charge $50/one hour presentation.

Special events

More to come! Check back soon.


We offer curriculum-directed programming at the museum for school classes or other community groups, based around our exhibits.

We also have curriculum-based outreach programming available for presentations in schools: 

Teachers take note! Below is a list of the free virtual programs we are offering in Spring 2021:

JK/SK- Winter Animals Math and Literacy links (NEW program also coming at the end of March): March 12, April 9, 28, May 12, June 18.

Grade 1- People and Environment: Local Community: March 8, 26, April 23, May 14, 28, June 9.

Grade 2- Simple Machines: March 5, 24, April 30, May 7, 21, June 16.

Grade 3/4- Structures and Gears: March 1, 29, April 1, May 5, June 4.

Grade 3- Heritage and Identity: March 31, April 21, May 19, June 11.

Grade 4/5/6- Heritage and Identity- Perspectives in History: March 10, April 7, May 26, June 2.

Send your email to with the Dates/Times that your class is available to have us join you (the more time slots you have the better we can fit you in). We look forward to connecting with your class and thank you for learning with us!

*Programs will be booked on a first come, first served basis.


Our mandate is to preserve, protect and exhibit our collection of over 10,000 artifacts. It's guided by the Museum Strategy, completed in 2015.

The collection includes the signature Seagram collection related to early manufacturing and the service of distilled spirits. Original prints, paintings, photographs, craft, manufacturing artifacts, books, and pamphlets tell the story of Waterloo's fascinating past.


Our collection is continually being enhanced through additions from the community. If you are interested in sharing a piece of your Waterloo history, contact or call 519-885-8828.

All objects proposed for acquisition will be assessed based on the following criteria:

  1. Condition: the physical condition of artifacts will be considered as well as the extent to which conservation or restoration treatment is required and any costs associated with said treatments. Objects in poor condition will not be accepted unless they are rare or of particular significance to the collections.
  2. Relevance: Artifacts will be assessed based on how well they ‘fit’ with the museum’s collections both in terms of how well they support the museum’s mission, and how they compare to other artifacts in the collections. Objects will only be acquired if they meet the requirements of the City of Waterloo Museum’s collections mandate.
  3. Documentation: Consideration will also be given to the provenance of an object, as well as any contextual information or other known details regarding the fabrication and function of the object, as this information is critical to collections management.

If we're unable to accept your donation, we will attempt to refer you to another museum or archive that may be interested in acquiring your object.