Noise complaints and exemptions

The city's noise bylaw (PDF) sets out standards for different types of noise. General rules include:

  • persistent barking or pet noise is prohibited at all times
  • persistent yelling, shouting, and loud voices are prohibited from 11:00 p.m. to 7:00 a.m. (9:00 a.m. on Sundays)
  • residential renovation noise is prohibited from 9:00 p.m. to 7:00 a.m. (9:00 a.m. on Sundays)
  • commercial construction noise is prohibited from 7:00 p.m. to 7:00 a.m. (all day on Sundays and holidays)

Making a noise complaint

To request enforcement, call 519-570-9777 to dispatch an officer.

If the noise is taking place on campus, call:

Noise bylaw exemptions

227 King St. S. (April 8 to August 31, 2020)

Notice is hereby given that an application is being made to the director of municipal enforcement services for the City of Waterloo for an exemption to the City of Waterloo Noise Bylaw #2010-073 which prohibits amplified sound between the hours of 7:00 p.m. to 7:00 a.m. The applicant, Maresco Limited on behalf of Sun life Financial, is requesting an exemption as follows:

  • to permit sound from the construction restoration work under active building permit # 18- 009082 NR
  • from 7:00 to 11:00 p.m. during Monday to Friday evenings from Wednesday April 8, 2020 to Monday August 31, 2020, located 227 King St. S., Waterloo.

Anyone wishing to comment on this matter should contact Municipal Enforcement Services in writing at 100 Regina St. S., Waterloo, Ontario N2J 4A8, by phone at 519-747-8785, or via email at municipalenforcement@waterloo.ca no later than 4:30 p.m. on Monday April 6, 2020. Questions regarding this event should be directed to Yves Gervais at 416-333-1406 or at ygervais@marescolimited.com.

227 King St. S. (June 1 to December 31, 2020)

Notice is hereby given that an application is being made to the director of municipal enforcement services for the City of Waterloo for an exemption to the City of Waterloo Noise By-law #2010-073 which prohibits amplified sound between the hours of 7:00 p.m. to 7:00 a.m. The applicant, Maresco Limited on behalf of Sun life Financial, is requesting an exemption as follows:

  • to permit sound from the construction restoration work under active building permit # 18-009082 NR
  • from 5:00 to 11:00 p.m. during Monday to Friday evenings from Monday June 1 to December 31, 2020, located 227 King St. S., Waterloo.

Anyone wishing to comment on this matter should contact Municipal Enforcement Services in writing at 100 Regina St. S., Waterloo, Ontario N2J 4A8, no later than 4:30 p.m on Monday May 25, 2020 by phone at 519-747-8785 or via e-mail at municipalenforcement@waterloo.ca. Questions regarding this event should be directed to Yves Gervais at (416) 333-1406 or at ygervais@marescolimited.com.

Applying for a noise exemption

  1. Download and complete a noise exemption application (PDF).
  2. Submit forms in person at city hall at least 60 days before the exemption is requested to begin.
  3. Pay the applicable fee. We accept cash, debit, credit, cheque or money order (playable to the City of Waterloo).

To find out if you need a noise exemption, contact us at 519 747 8785, 1 866 786 3941 (TTY) or municipalenforcement@waterloo.ca