Tax certificates

Tax certificates show yearly tax amounts levied, payment information, penalties accrued and outstanding account balances. They are often requested during the sale or purchase of a property.

Request a tax certificate

  1. Download and fill out a tax certificate request form (PDF). 
  2. Choose rush service (faxed within 24 hours) or regular service (mailed within 48 hours).
  3. Submit complete forms and payment:
  • in person at the revenue counter at city hall (cash, cheque payable to the City of Waterloo, debit)
  • by mail (cheque payable to the City of Waterloo) to:

Revenue Services
City of Waterloo
100 Regina Street South
PO Box 337, Station Waterloo
Waterloo, ON N2J 4A8 

Verbal confirmation of all tax certificates is provided for three months from the date of issue. After that time another certificate must be requested. If you wish to pre-pay for tax certificates on your tax account, contact us at 519-747-8718 or

Disclosing tax account information

Property tax information is available to property owners with proof of identity. Information may also be given to a person with power of attorney papers or a signed letter of authorization form (PDF).

Statements of account, bill reprints and other services are available. Check fees (below) to learn more about account services and how much they cost.

We do not release property tax information to listing real estate agents unless they have a signed letter of authorization (see link above).

Service fees

The following fees are associated with property tax services:

Service Fee
Non-Sufficient Funds (NSF) Charge $35.00
Add arrears to tax account fee $35.00
Tax bill reprint (first reprint free for current year) $5.00
Statement of Account for Owner of Property $7.50
Statement of Account for Owner of Property - detail (current and two prior years) $20.00
Tax certificate - regular (mailed within 48 hours) $64.00
Tax certificate - rush (faxed within 24 hours) $84.25
Tax payment confirmation letter (per year) $25.00
Tax payment confirmation letter for mortgage companies (per year) $25.00
Title search fee $30.00
Residential apportionment fee $185.00
Commercial apportionment fee $620.00
Execution of extension agreement $615.00
Refund of Payment processing fee $25.00
Transfer of Payment (between accounts - first one free) $15.00